Privacy Policy

Effective Date: 10/26/25
Company: Dutch Country Furniture (“Dutch” “we,” “our,” or “us”)

At Dutch Country Furniture, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, products, services, and communications—including text messages (SMS), phone calls, and emails.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services. This may include:

Personal Information: Name, phone number, email address, billing and delivery addresses, and payment information.

Communication Data: Messages, inquiries, and order-related correspondence.

Device & Usage Data: IP address, browser type, operating system, and site activity (for security and analytics).

We collect this information directly from you through forms, purchase processes, and communications, or automatically through our website analytics.

2. How We Use Your Information

We use your information to:

Process and fulfill orders

Deliver and install products

Provide customer service and support

Send order updates, delivery notifications, and warranty information

Send promotional messages and special offers (with your consent)

Improve our website, services, and customer experience

3. A2P Messaging & TCPA Compliance

By submitting your phone number or engaging with our SMS communications, you consent to receive A2P (Application-to-Person) messages from Dutch Country Furniture, which may include:

Order confirmations and delivery updates

Customer service messages

Promotional offers and company announcements

Message frequency: Varies per interaction.

Message and data rates may apply.

You may opt out of promotional messages at any time by replying STOP to any SMS message. For help, reply HELP or email [email protected]

We do not share your mobile information with third parties or affiliates for marketing purposes.

4. Data Protection

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, use, or disclosure. While no system is completely secure, we are committed to maintaining high standards of data protection.

5. Data Retention

We retain customer data only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, or enforce our agreements. You may request deletion of your data by contacting us directly.

6. Information Sharing

Dutch Country Furniture does not sell, rent, or trade personal data.
We may share limited information only with:

Service providers assisting with delivery, payment processing, or communications.

Legal authorities, if required by law or in response to valid legal requests.

All partners are required to maintain confidentiality and comply with data protection laws.

7. Your Rights

You have the right to:

Access and review your personal information

Request corrections or updates

Withdraw consent for communications

Request deletion of your information

To exercise these rights, contact us at [email protected]

8. Cookies and Tracking

Our website may use cookies or tracking technologies to enhance user experience and analyze site performance. You can adjust browser settings to limit or disable cookies at any time.

9. Policy Updates

We may update this Privacy Policy periodically. All updates will be posted on our website with a new effective date. Continued use of our services indicates acceptance of any revisions.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Dutch Country Furniture

11233 Trussum Pond Rd.

Laurel, DE 19956

Phone: 302-208-5793
Email: [email protected]